First
- Ask for your data archive, if you want it: Profile → ⬇ Download my data. Deleting the account deletes the archive too. See Exporting your data.
- Cancel Puls+ in the store, if you have it. Deleting the account does not stop the subscription. See Cancel.
From the app
- Go to the Profile tab, then the settings card.
- Tap Delete account, the red row at the end.
- Read the screen and type your username to confirm.
- Tap Delete the account permanently.
You are signed out on every device right away. The deletion runs in the background and usually finishes within minutes. There is no grace period and it cannot be undone.
The part nobody expects
Messages kept with Keep and Moments belong to both people. When you delete your account, they disappear from the other person's app too. Your messages also disappear from groups. If these things matter to someone, tell them first.
Without the app
Write to contact@pulsgram.com, ideally from the account's address, with your username and one sentence asking for deletion. We confirm the request with the account's address and complete it within 30 days at most.
The full list of what goes and what stays is on the account deletion page.