Forgot your password
- On the sign in screen tap Forgot password? and type the email address of your account.
- You get a link that works once, for 30 minutes.
- Open it on the phone where Pulsgram is installed. The app opens and you choose the new password.
Using the link signs you out on every other device. An account created with Apple, Google or Facebook can set a password the same way.
The code or the link does not arrive
- Wait a minute, then check Spam, Promotions or Updates.
- The email comes from no-reply@pulsgram.com.
- Check that the address you typed is the one you are reading.
- You can ask for a new code after 60 seconds and at most five times an hour.
"Wrong password" or "try again later"
After five wrong tries, sign in pauses for a minute; the screen counts down. If you created the account with Apple, Google or Facebook, it has no password: use that button, or set a password through Forgot password?.
Never send anyone your password, the code from our emails or a reset link. Not even us. Whoever asks for them is not us.